If you searched this question recently, you are probably not alone. A wave of people have typed some version of “White Mountain ice cream maker going out of business” into search engines — and most of them are likely reacting to the wrong story.
Here is the short version: a beloved ice cream shop called White Mountain Creamery did close in 2025. But that shop has nothing to do with White Mountain Products, the brand that makes the hand-cranked and electric ice cream machines you may have in your kitchen or on your wishlist.
This article breaks down what actually happened, who owns the appliance brand, and what you should realistically expect if you are trying to buy or service one of these machines.
Two Different Businesses Share a Similar Name
The confusion here is understandable, but the two businesses are completely unrelated.
White Mountain Creamery is — or was — a local ice cream shop in Chestnut Hill, Massachusetts, near Boston College. It served the community for nearly 40 years. In 2025, it announced it was closing under its current ownership.
White Mountain Products is a separate appliance brand that makes ice cream makers. It operates as part of the Sunbeam products division and is identified as a subsidiary of Newell Brands, a large consumer goods company.
These two businesses share part of a name, but that is where the connection ends. Think of it this way: if a neighborhood restaurant called “White Mountain Diner” shut down tomorrow, that would have zero effect on a kitchen appliance brand that happens to use “White Mountain” in its name. The closure of one does not signal the collapse of the other.
The 2025 news coverage of the Chestnut Hill shop closing is almost certainly what sent people searching — and mistakenly connecting the dots to the appliance brand.
What Actually Happened to White Mountain Creamery in 2025
White Mountain Creamery in Chestnut Hill, Massachusetts, announced it would stop operating after nearly four decades under its current owners. The Coufos brothers, who ran the shop, decided to retire.
According to the Boston Globe, the brothers passed the physical location to New City Microcreamery, which plans to renovate and reopen the space under its own brand. WBZ NewsRadio and BC Heights confirmed the same timeline — the shop was ceasing operations, and a new business would eventually take its place.
This is a straightforward ownership transition. Two business owners reaching retirement age handed off their location to a new operator. That is not a bankruptcy. It is not a brand collapse. It is a normal end-of-career business handoff that happens in every industry, every year.
The story is local, specific, and completely separate from anything happening with ice cream maker appliances. If you came across a headline about “White Mountain closing” and felt a pang of worry about your old ice cream machine, this is where that worry came from — and it was misdirected.
What Is Known About White Mountain Products, the Appliance Brand
Here is where things get a little less clear-cut — and it is important to be honest about that.
White Mountain Products is identified in available records as a brand within the Sunbeam products division, operating as a subsidiary of Newell Brands. Newell Brands is a large consumer goods company that owns or has owned dozens of household brands. This means White Mountain Products exists within a corporate structure, even if the brand does not have a loud public presence right now.
There is no confirmed official announcement of bankruptcy, liquidation, or a formal shutdown of the White Mountain appliance brand. No press release. No public filing. No statement from Newell Brands or Sunbeam saying the line is done.
That said, the absence of a shutdown announcement is not the same as confirmed, active operations. These are two different things, and it matters for how you plan your next move as a consumer.
A brand can technically still exist — as a registered trademark, as an asset on a parent company’s books — without anyone actively manufacturing new units, restocking retailers, or answering customer support calls promptly. Large conglomerates routinely hold onto brand names while doing very little with them.
So the honest answer is this: the appliance brand has not been officially confirmed as shut down, but the available evidence does not paint a picture of a thriving, actively marketed product line either.
Why White Mountain Ice Cream Makers Are Hard to Find
This is probably the most practical part of the question for most readers. Whether or not the brand is “officially” active, many people simply cannot find the machines anywhere.
That experience is real and worth taking seriously — but it does not automatically mean the brand is gone.
When a parent company like Newell Brands deprioritizes a product line, a few things tend to happen quietly. Retailers stop reordering. Inventory thins out. Customer support becomes harder to reach. New product development stops. The brand essentially goes dormant without anyone officially declaring it closed.
Some anecdotal reports — including comments on forums and a blog post from Cottage Craft Works — suggest that customers who called for support were told the machines were no longer being manufactured. These are not official company statements. They are secondhand accounts from support calls, and they should be treated as signals worth noting, not as confirmed facts.
A blog from Mixed Kreations also floated claims about the brand still operating but going through financial difficulties. Again, this is a secondary source without strong corporate backing, so read it with appropriate skepticism.
The practical takeaway is this: if you are trying to find a White Mountain ice cream maker at a major retailer right now and coming up empty, that experience lines up with what others are reporting. Whether the brand is formally discontinued, quietly shelved, or simply undersupplied is not something the available public evidence can confirm with certainty.
What to Do If You Need a Machine or Parts
If you currently own a White Mountain ice cream maker and need service or replacement parts, your best move is to contact Sunbeam or Newell Brands directly through their official websites. Do not rely on blog posts or forum threads for current information — those can be years out of date.
If you are shopping for a new unit, check major retailers and resellers, including secondary markets where older inventory sometimes surfaces. Be aware that what you find may be old stock rather than a newly manufactured product.
If you are a small business owner or entrepreneur researching this brand for sourcing or resale purposes, the same advice applies: go directly to the source before assuming availability. For more practical business research guides on navigating brand and product status questions, StepToBiz covers topics like this regularly.
The Bottom Line
Here is what the evidence actually shows, stated plainly:
- White Mountain Creamery, a local ice cream shop in Chestnut Hill, Massachusetts, closed in 2025 when its owners retired. New City Microcreamery took over the space.
- White Mountain Products, the appliance brand, is a separate business entirely. It is connected to the Sunbeam division and Newell Brands.
- There is no confirmed official announcement that the appliance brand has shut down, filed for bankruptcy, or been formally dissolved.
- Retail availability is thin, and some anecdotal reports suggest manufacturing may have stopped — but these are not official statements.
- The safest description of the appliance brand’s status is: not confirmed closed, but not confirmed actively operating at full scale either.
If you were worried that your ice cream machine brand disappeared because of a Boston-area shop closing, that worry was based on a mix-up. The shop and the appliance maker are different businesses.
If you are concerned about finding parts, getting support, or buying a new unit — that concern has more grounding in reality. The brand appears to have a limited retail presence, and getting a straight answer from the parent company is the most reliable path forward.
When brands go quiet inside large conglomerates, consumers are often the last to get a clear answer. That is frustrating, but it is also how the industry works. Do your homework directly with the source, and do not let a local shop closure story steer your research in the wrong direction.
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